Lucky Paws Pet Grooming

I have been taking my Shichon here for about a year. I have always had a good experience. Kim and the staff are very nice. They ask you exactly what you want, and if they need to do something different for any reason they will let you know before they do it. The prices are reasonable, and they are very good with appointments (if you forget to make them in advance like me!)

We had the same problem about Rita. They lied to us. We booked our dog with Rita, and they weren't going to tell us she wasn't there to groom our Luna. Then the girl that was going to groom her didn't even speak English when trying to explain what we wanted done. It was the worst grooming job my girl ever had gotten. We do know she was way, way overdue for grooming, and had so many knots, and couldn't help going short. We understand she needed to be cut down really short, but we asked them not to cut the hair on her tail, and ears. They cut off most of the tail. And on top of that, they cut off all her hair and whiskers on her face. she's a whoodle, and they usually have lots of hair on their face even after getting groomed. She also had a cut in her ear. Looks like a completely different dog. Thank god my wife picked her up. I would have taken her out without paying them. She even looks sad for loosing all her hair. Luckily my wife seen Rita outside, and got her card to go to her in three years when my Luna grows back some hair. Terrible, Terrible Grooming On Her I will say we gone there for years, and were happy. it has changed in the last few months. So all the good reviews are from a few months ago. the latest reviews don't seem so good.

Awesome place, great staff. Building is clean considering what type of place it is lol. Only thing Is, I wish they have free snacks for the pets though being they do such great jobs at getting washed lol.. Other then that I have NO complaints. If you've never been, you have a pet take a free day make an appointment (even though it's walk-in) and try it out I promise you will LOVE it.

Update: Check the photo below for Rita's new location!!! They are claiming that Rita retired but she actually moved to a new location and they dont want her clients to leave them. DO NOT SEND YOUR DOG HERE THEY ARE THE WORST AND DO NOT ATTEND TO YOUR DOGS PROPERLY LIKE RITA DID. They add on fees without telling you and expect you to pay. they added in fees because my dogs had long hair and said it was matted but it was not. I have been going here for awhile before they changed ownership and Rita has been cutting my dogs hair for over a decade now but I don't think I will be returning. The new ownership is not great and again they raised prices and add on nonsense fees. I would make sure to check what you are paying for, schemers and not appreciated. I left voicemails and never got a call back from them, very poor customer service. Sucks to leave a groomer I used for years but the new ownership has changed my views on this place.